First National Bank of SC Privacy Policy
Privacy Notice
First National Bank of SC Privacy Policy
Last Updated: 02/2022
- Get real-time balances for your accounts.
- Manage your money.
- View your transactions and statements.
- Make transfers.
- Pay your bills and manage billers.
- Deposit a check.
- Receive alerts.
- Manage cards.
Example: pursuant to financial privacy laws-is to inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App's website, and mobile application (the "Services").
THE TYPES OF INFORMATION WE COLLECT IN THE APP
(a) Personal Information You Provide to Us
- We may collect personal information from you, such as your first and last name, address,email, telephone number, and social security number when you create an account.
- We will collect the financial and transaction information necessary to provide you with theServices, including account numbers, payment card expiration date, payment cardidentification, verification numbers, and transaction and payment history.
- If you provide feedback or contact us via email, we will collect your name and emailaddress, as well as any other content included in the email, in order to send you a reply.
- We also collect other types of personal information that you provide voluntarily, such asany information requested by us if you contact us via email regarding support for theServices.
(b) Personal Information Collected from Third Parties—We may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, in order to provide some of our Services.
(c) Personal Information Collected Via Technology—We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:
- Device data, such as your computer or mobile device’s operating system type and version,manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage,device type (example: phone, tablet), IP address, unique identifiers, language settings,mobile device carrier, radio/network information (example: Wi-Fi, LTE, 3G), and generallocation information such as city, state, or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a pageor screen, the website you visited before browsing to the Service, navigation pathsbetween pages or screens, information about your activity on a page or screen, accesstimes, and duration of access.
- Cookies, which are text files that websites store on a visitor’s device to uniquely identifythe visitor’s browser or to store information or settings in the browser for the purpose ofhelping you navigate between pages efficiently, remembering your preferences, enablingfunctionality, and helping us understand user activity and patterns.
- Local storage technologies, like HTML5 and Flash, that provide cookie-equivalentfunctionality but can store larger amounts of data, including on your device outside of yourbrowser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate thata webpage or email was accessed or opened, or that certain content was viewed orclicked.
- Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect your location information when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
HOW WE USE YOUR INFORMATION COLLECTED IN THE APP
(a) General Use—In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways:
- Facilitate the creation of, and secure and maintain your account;
- Identify you as a legitimate user in our system;
- Provide improved administration of the Services;
- Provide the Services you request;
- Improve the quality of experience when you interact with the Services;
- Send you administrative email notifications, such as security or support and maintenanceadvisories; and
- Send surveys, offers, and other promotional materials related to the Services.
(b) Compliance and protection—We may use your personal information to:
- Comply with applicable laws, lawful requests and legal process, such as to respond tosubpoenas or requests from government authorities;
- Protect our, your or others’ rights, privacy, safety or property (including by making anddefending legal claims);
- Audit our internal processes for compliance with legal and contractual requirements andinternal policies;
- Enforce the terms and conditions that govern the Service; and
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, orillegal activity, including cyberattacks and identity theft.
(c) Creation of Non-Identifiable Data—The App may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. We may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance our products and services. We reserve the right to use and disclose non-identifiable information to third parties in our discretion.
DISCLOSURE OF YOUR PERSONAL INFORMATION
(a) In Accordance with Our Other Privacy Notices—Other than as described in this Privacy Policy in connection with the App, this Privacy Policy does not apply to the processing of your information by us or third parties with whom we share information.
(b) Third Party Service Providers—We may share your personal information with third party or affiliated service providers that perform services for or on behalf of us in providing the App, for the purposes described in this Privacy Policy, including: to provide you with the Services; to conduct quality assurance testing; to facilitate the creation of accounts; to optimize the performance of the Services; to provide technical support; and/or to provide other services to the App.
(c) Authorities and Others—Regardless of any choices you make regarding your personal information, The App may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.
LINKS TO OTHER SITES
YOUR CHOICES REGARDING YOUR INFORMATION
(a) How We Respond to Do Not Track Signals—Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals.
(b) Access, Update, or Correct Your Information—You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us.
(c) Opting Out of Email or SMS Communications—If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under "Contact Us" below. If you provide your phone number through the Services, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.
(d) Opting Out of Location Tracking—If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.